Helpful information for our customers
Have questions about your appliance or HVAC repair? Then please read our answers to the most common questions.
- Payment Questions
- Appointment Questions
- Service Questions
- Technical Support
If you need more help
Feel free to reach out and ask for a manager if you concerns cannot be met by one of our team members.
- Credit Cards
- Yes all repairs or installations are covered under warranty. This is another reason to stick with Longhorn!
Nope, all second opinions are free.
Yes currently we offer a senior and military labor discount of 10%.
Yes we can work with all landlords and management companies.
If you are under warranty then we will send out a Technician at no cost to you.
If you declined your appliance or HVAC estimate then all you pay is the diagnostic fee and nothing more.