Keeping your Hoshizaki ice machine clean ensures safe, high-quality ice, reduces energy costs, and extends the machine’s lifespan. Neglecting maintenance can lead to scale buildup, mold growth, and expensive repairs. Here’s a quick breakdown of how to clean it effectively:
- Tools Needed: Soft brushes, clean cloths, rubber gloves, protective eyewear, and a spray bottle.
- Products Required: Hoshizaki Scale Away for descaling, diluted chlorine bleach for sanitizing, and neutral dish soap for general cleaning.
- Steps:
- Turn off the machine, empty the ice bin, and remove panels.
- Use Scale Away to descale and sanitize with diluted bleach.
- Rinse thoroughly and reassemble the machine.
- Discard the first batch of ice to ensure no residue remains.
For heavy use or hard water areas, clean every 3-4 months. Follow these steps to keep your machine running smoothly and producing safe, clean ice.
Hoshizaki Ice Machine Cleaning

What You Need to Clean Your Ice Machine
To tackle issues like scale buildup and mold, you’ll need the right tools and cleaning products. Using the correct supplies and Hoshizaki-approved solutions ensures your ice machine is cleaned thoroughly without risking damage.
Recommended Cleaning Products for Hoshizaki Machines
| Product Type | Recommended Solution | Purpose |
|---|---|---|
| Scale Remover | Hoshizaki Scale Away | Clears mineral deposits and scale |
| Sanitizer | 5.25% Chlorine Bleach (diluted) | Disinfects and kills bacteria |
| General Cleaner | Neutral Dish Soap | Cleans dispensers and storage bins |
Note: These products are tested for Hoshizaki machines and help maintain performance while protecting your warranty.
Important: Avoid ammonia-based cleaners – they can damage machine components [2]. Purchase cleaning supplies from trusted sources like WebstaurantStore or Hoshizaki’s official website [3][4].
Tools and Safety Equipment
Having the right tools makes cleaning safer and more efficient:
| Equipment | Purpose |
|---|---|
| Soft Brushes | For scrubbing |
| Clean Bucket | For mixing cleaning solutions |
| Clean Cloths | For wiping down surfaces |
| Spray Bottle | For applying cleaning solutions |
| Rubber Gloves | To protect your hands |
| Protective Eyewear | To shield your eyes |
| Face Mask | For respiratory protection |
| Non-slip Shoes | To prevent slipping |
Safety Tip: Always wear protective gear when handling acidic solutions like Scale Away [1].
Once you have everything ready, you can move on to cleaning your Hoshizaki ice machine step by step.
How to Clean Your Hoshizaki Ice Machine Step by Step
Getting the Machine Ready for Cleaning
Before you start, make sure you’re wearing rubber gloves and safety eyewear. Follow these steps to prepare your machine:
- Turn off the ice machine completely.
- Shut off the water supply valve.
- Remove all ice from the storage bin.
- Take off the front and insulation panels, then empty the water reservoir.
Place a clean bucket under the machine to catch any water or cleaning solution that might drip during the process [1].
Removing Scale from the Machine
Scale buildup can reduce your machine’s performance. Follow these steps to descale your Hoshizaki:
| Step | What to Do | Time Needed |
|---|---|---|
| 1 | Add 14 fl.oz of Hoshizaki Scale Away into the water tank. | Immediate |
| 2 | Turn the cleaning valve to the vertical (open) position. | Immediate |
| 3 | Set the control switch to WASH mode. | 3 minutes |
| 4 | Run the cleaning cycle. | As directed by the machine. |
| 5 | Rinse thoroughly until the water runs clear. | Until complete. |
Note: Avoid using ammonia-based cleaners, as they can damage the machine’s components [2].
Once descaling is done, the next step is sanitizing to keep the machine free from bacteria and mold.
Sanitizing the Machine Parts
To make a sanitizing solution, mix 0.9 fl.oz of 5.25% chlorine bleach with 1.8 gallons of warm water [2].
Here’s how to sanitize the parts:
- Fill the water tank with the sanitizing solution.
- Put all panels back in place, except the front one.
- Set the machine to WASH mode for 15 minutes, then switch to DRAIN mode.
- Rinse thoroughly at least twice to ensure no bleach residue remains.
Use the soft brush from your cleaning kit to clean areas where mineral deposits tend to build up. For the dispenser and storage bin liner, follow the neutral dish soap cleaning method mentioned earlier.
Be gentle when cleaning to avoid scratching or damaging parts [1]. After cleaning and sanitizing, you’re ready to reassemble the machine and test its performance.
Putting the Machine Back Together and Testing
Once your Hoshizaki ice machine is cleaned and sanitized, reassembly and testing are the next steps to get it running smoothly. Here’s what you need to do.
Discard the First Batch of Ice
Always throw away the first batch of ice. This step ensures any leftover cleaning or sanitizing residue is removed, making the next batches safe to use [1].
Test the Machine’s Performance
Testing verifies that the cleaning process was effective and helps catch any issues early. Pay attention to these key areas:
| Performance Aspect | What to Check | What to Do |
|---|---|---|
| Ice Production & Quality | Normal speed, clear, well-shaped cubes | Observe for 2-3 cycles |
| Operating Sounds | Unusual noises during operation | Listen through a full cycle |
| Water Connections | No leaks or drips | Inspect all connection points |
| Control Panel | Proper indicator lights and displays | Confirm all functions are working |
If you notice problems like irregular ice shapes or slower production, it could be due to:
- Cleaning not being thorough
- Incorrect reassembly
- Mechanical issues needing professional attention
Pro Tip: Keep an eye on the machine for a few hours after cleaning to confirm it’s working consistently [2].
Final Setup Steps
Before switching the machine back to service:
- Make sure the cleaning valve is closed and all panels are securely in place.
- Set the machine to ICE mode.
- Double-check that all electrical connections are correctly secured [2].
With everything cleaned, tested, and reassembled, stick to a regular maintenance schedule to keep your machine performing at its best.
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How Often to Clean and Maintain Your Ice Machine
Keeping your Hoshizaki ice machine clean and on a regular maintenance schedule is crucial for its efficiency and longevity. A properly maintained machine not only performs better but also avoids unnecessary breakdowns.
Suggested Cleaning Schedule
How often you clean your machine depends on a few key factors, such as its usage level and the type of water in your area:
| Environment Type | Surface Cleaning | Deep Cleaning |
|---|---|---|
| Standard Commercial | Monthly | Every 6 months |
| High-Usage Facilities | Bi-weekly | Every 3-4 months |
| Hard Water Areas | Monthly | Every 4 months |
| Food Processing Areas | Weekly | Every 3 months |
Note: If you hear strange noises or see scale or mold buildup, clean your machine right away.
To keep your machine running smoothly, combine regular cleaning with daily and monthly maintenance practices.
Tips to Keep Your Machine in Good Shape
Here are some easy-to-follow maintenance tips to help avoid common problems:
Daily and Regular Maintenance:
- Wipe down the machine’s exterior every day.
- Monitor ice quality and production levels.
- Pay attention to any unusual sounds during operation.
- Inspect water filters and connections monthly.
- Clean air filters monthly if your model has them.
Professional Servicing:
- Schedule professional inspections twice a year to check all components and maintain warranty coverage.
- Use water filters, test water hardness, and install scale inhibitors in areas with hard water.
Staying on top of these tasks not only keeps your ice safe for consumption but also prevents expensive repairs and extends the life of your machine [1]. Adopting these practices ensures consistent ice production and helps avoid issues like scale buildup and bacterial growth [2].
Get Help from Longhorn Services

Need help with your ice machine? Longhorn Services offers professional cleaning and maintenance for ice machines across Dallas/Fort Worth. Their certified technicians provide top-tier care to keep your machine running smoothly.
Why Work with Longhorn Services

Longhorn Services offers maintenance solutions designed to meet your needs, with key features like:
| Service Feature | What It Means for You |
|---|---|
| Fast Service Options | Same-day appointments and 24/7 emergency repair services to minimize downtime |
| Skilled Technicians | Certified experts use OEM parts to ensure reliable maintenance |
| Service Guarantee | Full warranty coverage for added confidence |
Their team follows manufacturer-approved methods for inspections and cleaning, helping to prevent issues and keep your ice machine performing at its best.
Affordable Service Options
Longhorn Services makes professional maintenance easy on your wallet by offering:
- Discounts for veterans and seniors
- Interest-free financing
- Free estimates
- Budget-friendly maintenance contracts
Their custom maintenance plans include inspections, cleaning, and preventive care to help you avoid expensive repairs. With service teams covering the DFW Metroplex, they’re ready to keep your ice machine in top shape.
Book your service today at booklonghorn.com or reach out to their customer service team.
Whether you handle maintenance yourself or trust professionals like Longhorn Services, regular care is essential to keep your ice machine running efficiently.
Final Thoughts on Cleaning Your Hoshizaki Ice Machine
Keeping your Hoshizaki ice machine clean is essential for food safety and keeping the machine running smoothly. A clean machine not only makes better ice but also works more efficiently and can last longer. According to Hoshizaki’s guidelines, regular cleaning can increase the lifespan of your machine by up to 30% while keeping ice production at its best.
Important Maintenance Tips
Regular cleaning helps prevent scale buildup, which can hurt your machine’s performance. Always use cleaning solutions approved by Hoshizaki to avoid damaging any parts and to ensure safe and effective maintenance.
DIY vs. Professional Servicing
You can handle routine cleaning yourself, but professional servicing brings added benefits. Technicians can perform a deeper clean, spot hidden problems, and ensure your machine meets Hoshizaki’s standards. Their expertise can help identify and fix issues before they become costly repairs.
Safe Cleaning Practices
Always use food-grade sanitizers with 200 ppm chlorine. After cleaning, run two full ice-making cycles and throw out the ice to ensure no sanitizer residue is left behind.
Why Documentation Matters
Keep a record of your cleaning schedule for warranty purposes and health inspections. Detailed logs help you stay on top of maintenance and ensure compliance with regulations.
FAQs
Here are some quick answers to common questions about maintaining Hoshizaki ice machines, based on the detailed instructions provided earlier.
How do I clean a Hoshizaki ice machine?
Start by turning off the machine, removing the panels, and emptying the reservoir. Use Hoshizaki Scale Away during the wash cycle, following the manufacturer’s instructions and safety guidelines. For a full breakdown, check the cleaning section above [1].
What should I use to descale my ice maker?
The recommended solution is Hoshizaki Scale Away, which is specifically approved by the manufacturer. It helps keep your machine running smoothly and ensures warranty compliance [2].
How often should I clean a Hoshizaki ice machine?
At a minimum, clean and sanitize the machine once a year. However, depending on water quality, how much it’s used, and local health regulations, you may need to clean it more frequently [1][2].
What cleaning products are safe for a Hoshizaki ice machine?
Use Hoshizaki Scale Away for descaling and diluted chlorine bleach for sanitizing. For a full list of cleaning supplies and tools, refer to the “What You Need to Clean Your Ice Machine” section above [1][2].