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Privacy Policy

Privacy Policy

Last updated: April 26, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

We may collect:

  • Name, email, phone number, address, and billing details.

  • Usage data such as IP address, browser type, and activity on our Site.

  • Mobile number if you opt in for SMS communications.

SMS Communications (A2P 10DLC Compliance)

If you provide us with your mobile phone number and opt in, you agree to receive SMS/text messages from Longhorn Service Solutions LLC.

  • Purpose: Appointment reminders, service updates, billing info, promotions, and account-related notices.

  • Frequency: Message frequency may vary.

  • Opt-In: By submitting your mobile number on our Website, booking system, or texting us first, you consent to receive text messages. Consent is not a condition of purchase.

  • Opt-Out: You may opt out at any time by replying STOP. One final confirmation message will be sent. To re-subscribe, you must opt in again.

  • Help: For help, reply HELP or contact us at 📞 (469) 824-3555 or 📧 service@booklonghorn.com.

  • Message & Data Rates: Standard carrier rates may apply.

  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing

  • We do not share, sell, rent, or disclose Your mobile information (including SMS consent, phone numbers, and customer data) with third parties or affiliates for marketing or promotional purposes.

  • Mobile numbers collected for SMS messaging will be used only to deliver requested communications and service-related updates.

Use of Your Personal Data

We use your Personal Data to:

  • Provide and maintain our services.

  • Manage accounts and service requests.

  • Contact you by phone, SMS, email, or other communication.

  • Provide promotions and updates (unless you opt out).

  • Fulfill legal obligations and prevent fraud.

Retention of Data

We retain your Personal Data only as long as necessary for legal, contractual, and operational purposes.

Security of Data

We use commercially acceptable means to protect your information, but no system is 100% secure.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the practices of those websites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:
📧 service@booklonghorn.com
🌐 https://booklonghorn.com
📞 (469) 824-3555