Effective Date: April 26, 2024
Last Updated: October 13, 2025
Welcome to Longhorn Service Solutions LLC (“Company,” “we,” “us,” or “our”). By using our website [booklonghorn.com], booking services, or opting into SMS communications, you agree to the following Terms of Service.
You must be at least 18 years old to use our Site.
You agree to provide accurate, current, and complete information when requested.
You may not use our services for any unlawful or unauthorized purpose.
By booking a service, you agree to pay all applicable fees as outlined at the time of booking.
Diagnostic/service call fees are non-refundable once a technician is dispatched.
Additional repairs, parts, or labor will only be performed with your authorization and may require deposits.
Invoices are due upon receipt unless otherwise agreed in writing.
You may cancel or reschedule an appointment with at least 24 hours’ notice.
Cancellations with less notice may result in a cancellation fee.
We reserve the right to refuse service or reschedule in cases of unsafe conditions or other reasonable circumstances.
Workmanship warranty: [insert your policy, e.g., 90 days labor / manufacturer’s parts warranty].
Warranty does not cover misuse, neglect, unauthorized repairs, or unrelated failures.
Services are provided “as is” and “as available” to the maximum extent permitted by law.
All text, graphics, logos, and other content on the Site are the property of the Company or its licensors.
You may not copy, distribute, modify, or exploit any content without prior written consent.
If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free license to use, display, and reproduce that content for business purposes.
You are responsible for ensuring that your content does not infringe third-party rights or violate the law.
By providing your phone number and opting in, you consent to receive SMS/text messages from Longhorn Service Solutions LLC.
Message Content: Appointment reminders, service updates, billing information, promotions, and account-related notices.
Frequency: Message frequency may vary depending on your interactions with us.
Opt-In: By submitting your mobile number through our Website, booking system, or by texting us first, you consent to receive text messages. Consent is not a condition of purchase.
Opt-Out: You may opt out at any time by replying STOP to any message. You will receive one confirmation message after opting out. To re-subscribe, you must opt in again.
Help: For help regarding text messages, reply HELP or contact us at 📞 (469) 824-3555 or 📧 service@booklonghorn.com.
Message & Data Rates: Standard carrier rates may apply.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our Site or services.
Our total liability shall not exceed the amount you paid for the service giving rise to the claim.
You agree to indemnify and hold harmless the Company, its affiliates, and employees from any claims, damages, or expenses arising out of your use of our services or violation of these Terms.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of Dallas County, Texas.
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our Site means you accept the changes.
If you have questions about these Terms, please contact us:
📞 (469) 824-3555
📧 service@booklonghorn.com
🌐 [booklonghorn.com]
